Job Description
- Take inbound calls to manage call queueMake outbound calls for different products and campaign.
- Maintain courtesy and accuracy.Route complaints/ requests to concerned departments.
- Update Team Leaders regarding follow-ups and issues observed during calls.
- Maintain performance as per defined KPI`s.06 Months Experience of Banking Call Center or 1 Year
- Experience of any Call Center Office remains open 24/7 thus staff are required in gazetted holidaysSpecific TasksTake inbound callsMake outbound calls
Specific Tasks
- Take unbound calls
Job Details
Industry:
Functional Area:
Total Positions:
35+ Posts
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Entry Level
Experience:
Less than 1 Year - 1 Year
Apply Before:
Mar 13, 2019
